Mid-Atlantic HERC

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

Towson University is currently accepting applications for a full-time Police Communications Operator to perform a variety of Police Communications and related clerical duties in the central communications center of the University Police Department.  This position operates 24 hours per day, 7 days per week.  This position is classified as ESSENTIAL personnel and candidates will be required to work various shifts, including weekends and holidays.

Responsibilities and Duties

• Answers emergency and non-emergency telephones and police radios.
• Provides radio communications for University Police officers and Public Safety Officers on campus.
• Initiates and receives information and request for services from allied law enforcement agencies.
• Monitors/reacts to thirty additional telephone lines connected to the campus emergency telephone system.
• Receives and records information and request for police services in-person and via telephone reporting of criminal offenses and accidents. 
• Initiates and receives telephonic communications with local police departments and emergency centers via dedicated cable for relaying referral police, medical and other emergency information.
• Monitors and maintains radio communications with campus departments which work in cooperation with University Police to ensure mutual support is provided and to maintain public safety and protection of University property.
• Operates various computer terminal/equipment internal to the operations of the department and equipment leased from external agencies. 

This position is classified as ESSENTIAL personnel and candidates will be required to work various shifts including weekends and holidays

Qualifications and Skills

• High School diploma or equivalent and 2 years of clerical or related experience, such as dispatching or emergency communications.
• Candidate must possess basic computer skills and experience working with windows-based communications systems and alarm systems.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Salary and Benefits 

$45,375 annually and full University benefits that includes annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. When applicable, a 2.5% increase may be added to the annual salary, pending successful completion of the initial six-month probationary period, for this position.  To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.

This position will be open for a minimum of 14 days. 

About Towson University

The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).

Connections working at Towson University