Mid-Atlantic HERC

University of Maryland, Baltimore (UMB) is currently seeking a Project Controls Specialist (Project Support Specialist) to join the Facilities Management - Architecture, Engineering, Construction Services.

BENEFITS (Exempt Regular):

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave days, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

PRIMARY DUTIES

Administration and General Support:
o Administer and maintain the PMIS, including user access, permissions, licensing, profiles, and project/workspace set up
o Provide Tier 1-2 PMIS support: triage requests, diagnose issues, resolve routine problems, and escalate complex items to the PMIS Product Owner/IT/vendor as needed
o Monitor system health and usage; identify recurring issues and recommend fixes, enhancements, or process improvements
o Assist with maintenance of PMIS master data, templates, and standard structures to ensure consistency across projects
o Support data quality and governance through audits, validation checks, and corrective actions
o Support and maintain PMIS user guides, SOPs, FAQs, and quick-reference tools
o Partner with Project Controls Manager, PMs, and other stakeholders to align PMIS configuration with project reporting, cost/schedule controls, and compliance requirements
o Support PMIS-related reporting and dashboards by maintaining data sources, access, and standard views
o Coordinate activities with CFSA, Budget & Financial Analysts
o Enter data related to project funding, requisitions, project details, and invoice processing, and maintain process workflows

PMIS Training and Office Hours:
o Design and deliver role-based PMIS training (new user onboarding, refresher sessions, advanced/feature-specific trainings)
o Create and update training materials (slides, demos, exercises, job aids, videos, LMS content)
o Host recurring PMIS "office hours" to provide real-time help, coaching, and best-practice guidance for users
o Track PMIS training attendance, adoption metrics, user feedback; refine training programs based on needs and gaps
o Support change management for PMIS updates/releases by communicating changes, training users, and coordinating readiness activities
o Serve as a PMIS champion, promoting efficient workflows and consistent practices across teams

MINIMUM QUALIFICATIONS
Education: Bachelor's degree in Business, Construction Management or related field.
Experience: Two (2) years related construction business administration experience. Experience with a Project Management Information System (PMIS) or any database is required.
Supervisory Experience: N/A
Certification/Licensure: N/A
Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.
Skill in relevant PC applications and program such as a Microsoft Office, e-Builder and Quantum or similar UMB financial system software.
Possess knowledge in construction project accounting. Must understand budget, funding, commitments and invoicing.

KNOWLEDGE, SKILLS, ABILITIES
Skill in relevant PC applications and program such as a Microsoft Office, e-Builder and Quantum or similar UMB financial system software.
Possess knowledge in construction project accounting. Must understand budget, funding, commitments and invoicing.
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

HIRING RANGE: $61,000 - $68,000 per year / Commensurate with education and experience

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.