Mid-Atlantic HERC

We are seeking a Medical Assistant (MA) to offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins at GBMC. The MA must demonstrate competency in all skills related to the performance of patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety.

Specific Duties & Responsibilities

Clinical

• Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team.
• Collects patient information and assessment data.
• Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height.
• Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner.
• Obtains additional data from patient and significant other based on initial data collection.
• Performs chart review prior to clinic visit to obtain historical data.
• Monitors patient status recognizing and reporting abnormal findings or changes in condition.
• Organizes patient care activities based on assessment findings.
• Confirms and clarifies written orders prior to implementation of delegated tasks.
• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
• Proactively problem-solves and identifies solutions to barriers to safety.
• Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance.
• Performs quality control for waived testing. Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
• Administers first aid, CPR, and maintains emergency equipment and supplies.
• Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies.
• Identifies patient’s need for additional information and refers to appropriate healthcare resources.

Unit Operations

• In close partnership with health care team, assures smooth and efficient patient flow and clinical operation.
• Assists patients to exam room and prepares patients for examination.
• Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures.
• Identifies patients with special needs.
• Directs patients with medical complaints who call or arrive to the clinic to the patient’s physician and/or emergency room for assistance.
• Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, forms and equipment.
• Recognizes patient care trends affecting unit supplies and notifies clinic manager.
• Operates clinical equipment according to equipment procedures including safety and quality control checks.
• Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis.
• Reports findings to appropriate person or arranges for repairs as required.
• Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.
• Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands.
• Works with healthcare team to assure smooth and efficient patient flow and clinical operation.
• Assist with front desk duties, including but not limited to filing, scanning, purging records, clearing the fax machine, and distributing documents appropriately.

• High School diploma or graduation equivalent.
• Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, and NAHP) required. If not currently certified/registered, must become certified/registered within 90 days of date of hire. Current CPR certification required. Must maintain MA and CPR certification/registration during duration of employment in this position.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Experience using EPIC preferred.

Classified Title: Medical Assistant   
Role/Level/Range: ACRO40/E/02/CB  
Starting Salary Range: $15.40 - $23.25 HRLY ($40,144 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: 8:00 am - 5:00 pm M-F 
FLSA Status: Non-Exempt 
Location: School of Medicine Campus  
Department name: SOM DOM Cardiology  
Personnel area: School of Medicine 

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About Johns Hopkins University

The Johns Hopkins University (JHU) was founded in 1876 as the nation's first research university, dedicated to bringing the benefits of discovery to the world. JHU is the largest private employer in Baltimore and Maryland, making a large economic impact in the city and state. We enroll more than 30,000 full- and part-time students across ten academic divisions, offering in-person and remote learning in over 400 programs. Not only are we located in Baltimore, but we also have a presence in Washington, D.C.

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