Mid-Atlantic HERC

• Job Type: Support Staff - Union
• Bargaining Unit: Local 100
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 40
• Standard Work Schedule: Monday - Friday, 12:00pm - 9:00pm
• Building: Faculty House
• Salary Range: $23.21 - $23.21

Position Summary

The Wait Staff is directly responsible for quality table service, extensive guest interaction, maintaining dining room appearance from set-up to break-down and opening and closing of checks through the point of sale system.

Responsibilities

• Perform guest related tasks such as greet guests according to standards; explain menu/food/drinks, take orders and open and close checks through the point of sale system.
• Maintain knowledge of menu items including ingredients, and preparation of those items. Inform guests of specials and menu changes.
• Perform storage tasks including the requisition of supplies to maintain par stock; stock shelves and counter area for the next service period; check all incoming stock against previous requests; ensure proper storage of all service items and replenish all service items.
• Retrieve food from kitchen and supply ice as needed.  
• Perform equipment pull, maintain a clean and organized workspace at all times, collect dirty glasses, silverware and china; collect soiled linens and return to linen room.
• Retrieve and replenish linens, supplies, and incidentals as needed and store as directed. 
• Serve the outside terrace during the Winter, Spring and Fall months.
• Report equipment shortage or problems to supervisor.
• Must be professional in both appearance and manner and adhere to Columbia grooming standards and policies.
• Perform related responsibilities as required or assigned.

Minimum Qualifications

• High School Diploma or its equivalent required.
• Minimum 1-3 years experience in full service, high quality restaurant and/or a bar, lounge or night club. 
• Must have knowledge of food and wine service and exceptional customer service skills.  
• Must be able to perform simple arithmetic computations, follow instructions, work under pressure in as fast-paced environment as well as use sound judgment. 
• Effective verbal, written, and communication skills.
• Position requires ability to balance trays, lift and carry items in excess of 20 lbs in addition to walking and standing for long period of time. 
• Must be able to work a flexible work schedule including weekends and holidays.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

About Columbia University

Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.

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