Mid-Atlantic HERC

Exciting Opportunity at MSK: Senior Director, Ambulatory Nursing Services - NYC and Brooklyn

Step into a high-impact leadership role where your expertise will shape the future of ambulatory care. As Senior Director of Ambulatory Nursing Services, you'll take the reins of a dynamic, multi-site portfolio--driving strategy, elevating clinical excellence, and transforming how care is delivered across outpatient settings.

This is your opportunity to lead bold innovation--redesigning care models, optimizing infusion and clinical support services, and advancing integrated oncology care. You'll partner closely with physician and administrative leaders in a collaborative triad model, influencing decisions that improve patient outcomes, access, and experience.

Bring your passion for people leadership to build and empower high-performing teams, drive workforce strategy, and cultivate a culture grounded in excellence and growth. If you're a visionary nursing leader ready to make a measurable, system-wide impact, this role offers the platform to lead change, inspire teams, and redefine what great ambulatory care can be.

Role Overview

• Provides executive nursing leadership for ambulatory nursing and clinical support services across infusion, office practice, and procedural settings within a large, multi-site outpatient network

• Develops and executes strategic priorities that align nursing, clinical support, and operational goals with broader organizational growth and performance objectives

• Leads the design, implementation, and sustainment of enterprise care delivery models to standardize workflows, improve coordination, and enhance system performance

• Drives ambulatory care team model redesign, optimizing nursing and clinical support roles to improve access, care coordination, and patient outcomes

• Serves as the senior nursing leader within a triad leadership model, partnering with administrative and physician leaders to align priorities across sites

• Oversees clinical operations to ensure consistent application of evidence-based nursing practices and delivery of high-quality, patient-centered care

• Leads quality, safety, and performance improvement initiatives, ensuring compliance with regulatory, accreditation, and institutional standards

• Develops and executes workforce strategies, including leadership development, staffing model optimization, and talent management across ambulatory services

• Provides financial and operational oversight, managing budgets and aligning resources to drive efficiency, sustainability, and growth

Key Qualifications

• Master's degree in Nursing, Healthcare Administration, or a related field required

• 10-15 years of progressive nursing leadership experience in a complex academic medical center

• Demonstrated experience leading across multiple sites, service lines, or regions within a healthcare system

• Significant ambulatory care experience required, with oncology experience strongly preferred

• Active NY/NJ nursing license required

• Oncology and/or leadership certification required within one year of hire

Core Skills

• Executive leadership capability in a highly matrixed, multidisciplinary healthcare environment

• Strong strategic thinking with the ability to operationalize complex care delivery models

• Deep expertise in ambulatory operations and clinical support workforce optimization

• Financial and operational acumen with experience managing large-scale programs and budgets

• Excellent communication, collaboration, and change leadership skills to drive system-wide transformation

Additional Information:

Locations:

• Evelyn H. Lauder Breast Center (BAIC) - 300 East 66th Street New York, NY 10065

• Kimmel Center - 1275 York Ave, New York, NY 10065

• Brooklyn Infusion Center - 557 Atlantic Ave, Brooklyn, NY 11217

• Ralph Lauren Center - 1919 Madison Ave, New York, NY 10035

Reporting to: VP, Ambulatory Nursing Services

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