Mid-Atlantic HERC

Job Summary:

The Research Support Assistant is responsible for assisting with the BRIDGE research project conducted by the Institute of Behavioral Research. This is a temporary, part-time position (10-20 hours/week). Successful applicants must reside in or near the following Illinois communities (St. Clair, Sangamon, Kane), as the position requires local, in-person data collection and community engagement activities.

Duties & Essential Job Functions:

1. Conducts data collection activities, including: administering structured client interviews, conducting follow-up interviews per study protocols, communicating with research participants and community partners, and supporting recruitment, enrollment, and retention efforts.
2. Participates in community-based research activities, including: attending and documenting local needs assessments with local first responders and providers, participating in community listening sessions, and engaging with local stakeholders and partner organizations.
3. Manages and maintains research data, including: entering and verifying data in research databases, scoring instruments and interview responses, and maintaining research logs and documentation in accordance with data security and confidentiality protocols.
4. Supports project implementation, including: preparing materials for interviews, meetings, and community events; assisting with coordination of local research activities; and providing administrative support related to study operations.
5. Communicates regularly with project staff, including: maintaining consistent communication with TCU IBR research staff, coordinating with local agencies and partners, and ensuring adherence to study protocols and participant confidentiality requirements.
6. Performs other related duties as assigned.

Required Education & Experience:

• High School Diploma or GED equivalent.
• 1 plus year of experience with customers, patients, or clients.

Preferred Education & Experience:

• Bachelor’s Degree

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of Microsoft Office products and applications.
• Knowledge of Microsoft Office and data entry systems.
• Ability to use strong interpersonal and communication skills, especially for conducting interviews and engaging with community members.
• Ability to demonstrate strong organization and administrative skills that will permit effective and efficient work in an office setting.
• Ability to work independently in community settings while maintaining communication with a remote research team.
• Ability to follow structured research protocols and maintain confidentiality.
• Ability to work collaboratively as part of a multi-site research team.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, lifting/moving items up to 10 lbs. and times of prolonged sitting.

Work Environment:

• Combination of field-based (community) and remote/office work.
• Regular travel within the local community required.
• Flexible schedule, including occasional evenings or weekends for community events. There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment. 

About Texas Christian University

TCU is all about the experience. This is a place where students learn how to adapt to whatever the future might bring, develop critical thinking skills and expand their creativity. With a choice of rigorous academic programs in 130 undergraduate areas of study, 61 master’s level programs and 24 areas of doctoral study, Horned Frogs have opportunities to search for meaning and examine values, yet graduate well-prepared for professional accomplishment. Whether in the fine arts or business or engineering, Horned Frogs can develop their full creative potential here. For example, both MBA and undergraduate students at the Neeley School of Business benefit from an experience ranked at the top by Bloomberg Businessweek and U.S. News & World Report — not in spite of, but because of, the focus on the individual. At TCU, professors love being in the classroom. These mentoring teacher-scholars also conduct well-published, leading-edge research, often with undergraduates at their sides. Horned Frogs live, learn and play 24-7 in a 277-acre setting in a vibrant city. They work out in state-of-the-art recreation facilities, catch Big 12 NCAA athletic competition and participate in 200+ organizati...ons, all without leaving the campus. That’s when they’re not providing thousands of hours of volunteer service to their community, interning in New York or LA, practicing journalism in Washington, D.C., experiencing international business in China or perfecting Spanish in Seville. It’s how Horned Frogs are learning to change the world.

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