Mid-Atlantic HERC

Position Overview
The Hall Coordinator (HC) is part of the Residence Life team in Housing & Residence Life at KU and responsible for the daily operations and management of a residential area housing 250-450 students while supervising undergraduate staff members (Senior Resident Assistants, Resident Assistants, Food Board Managers, Proctors) and indirectly supports front desk operations and student leadership initiatives.

The HC has a foundational role in supporting residential community members in realizing their full potential as individuals, members of the KU community, and members of society as a whole. The HC works to provide an engaging community that increases awareness and advocacy, self-responsibility, interdependence and continued knowledge building. Additional duties include community development, student development and retention, staff development, student conduct, crisis intervention, student engagement and leadership, and budget management.

The HC is supervised by an Assistant Director or Complex Director and serves in an on-call duty rotation as the crisis management contact for the on-campus residential population. Housing & Residence Life is home to around 5500 students on the Lawrence campus in residence halls, on-campus apartment complexes, and scholarship halls. Complexes vary in physical size, student population, and programmatic emphasis. This is a full-time, 12-month live-in staff position.



Job Description
30% Supervision

• Supervise undergraduate student staff (SRAs, RAs, proctors, food board managers), including their recruitment, selection, training, evaluation, and development.
• Establish clear expectations and accountability measures that align with departmental and university mission, vision, and values.
• Address performance concerns in a timely and developmental manner, utilizing coaching and progressive accountability practices.
• Provide consistent formal and informal feedback to staff regarding job performance, goal setting, and skill development, while supporting their personal well-being and academic success.
• Maintain regular staff and individual meetings with direct reports and complex team, including frequent formal and informal communication with staff regarding their responsibilities, personal well-being, and academic success.
• Cultivate a team environment that emphasizes communication, collaboration, and continuous improvement.
• Support and recognize individual and group achievements.

25% Student Learning & Advocacy

• Implement and assess community development strategies aligned with the Residential Curriculum, placing an emphasis on student engagement and holistic learning. Contribute to student retention and success through intentional interactions, early interventions, and advocacy for student needs. Be an active, engaged, and recognized member of the community.
• Foster communities that promote respect, personal responsibility, and care for shared spaces, while encouraging students to navigate conflict and community living effectively. Actively engage in the evolution of the community climate, develop plans that promote belonging, and engage the community through dialogues and events to establish shared expectations and standards of living that uplift all students.
• Advise and support student leadership groups (like Hall Councils), enhancing leadership development and community engagement. Build and maintain relationships with university support services and oversee the referral of students to university resources.

25% Student Conduct, Support & Crisis Intervention

• Serve as a university student conduct hearing officer and primary case manager for building conduct.
• Oversee the documentation, tracking, and management of student incidents and referrals through Maxient, ensuring accuracy, timeliness, and appropriate follow-up. Provide intentional follow-up with and aftercare support to staff and students regarding their involvement in incidents.
• Assess and respond to individual and community concerns by making referrals to campus partners and appropriate resources.
• Participate in rotating on-call duty schedule, responding to emergencies and critical incidents on campus. Utilize crisis response and intervention skills to support students in crisis, ensuring appropriate documentation, communication, and follow-up.
• Serves as a mandatory reporter under Title IX and a Campus Security Authority (CSA) under the Clery Act.

20% Administration & Building Management

• Collaborate with Housing & Residence Life staff to support building occupancy processes and front desk functions.
• Manage and monitor budgets for programming in relation to community engagement and food programs, including purchasing and budget reconciliation.
• Conduct regular facilities walkthroughs and identify, report, and follow-up with ongoing facilities and safety/security concerns in partnership with facilities staff.
• Coordinate and support all building opening and closing procedures.
• Support departmental summer operations for camps, conferences, and summer school in consultation with the central office staff.
• Understand and follow all relevant compliance rules and regulations (FERPA, PCI, NCAA, Clery, Minors on Campus etc.) and maintain privacy with respect to student, staff, and guest information.
• Serve on departmental committees, including, but not limited to recruitment (full-time, graduate, and undergraduate); staff education (training); residential curriculum; policies and procedures; assessment and retention; and large-scale events.
• Serve as a representative of Housing & Residence Life, Student Affairs, and the university in interactions with students, families, and campus partners.
• Engage in professional development initiatives to remain current with best practices in higher education.
• Perform other related duties as assigned in support of departmental and institutional priorities.

Position Requirements

1. On-site, essential employee. Monday- Friday, 8 am to 5pm with some evenings and weekends, on-call responsibilities

Required Qualifications

1. Bachelor's Degree at time of appointment.
2. At least one year of experience in residence life, programming, or student leadership in a university setting.
3. Ability to effectively communicate and work with student populations in a student-centered environment as evidenced in application materials.

This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations.
Preferred Qualifications

1. Experience supervising staff, as evidenced in application materials.
2. Experience in residential curriculum or programming practices, experience in student engagement and development, and interest in developing a supportive academic atmosphere, as evidenced in application materials.
3. Excellent written and verbal communication skills, as evidenced by application materials.

Contact Information to Applicants
Carrie Fitzwater
carrie.fitzwater@ku.edu
Additional Candidate Instruction

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional references

Only complete applications will be considered.

Application review begins June 1st 2026, and will continue until a qualified pool of applicants are identified.

Advertised Salary Range
44,000
Application Review Begins
01-Jun-2026
Anticipated Start Date
06-Jul-2026
Primary Campus
University of Kansas Lawrence Campus
FTE
1.0
Reg/Temp
Regular
FLSA Status
Administrative
Employee Class
U-Unclassified Professional Staff
Work Location Assignment
On-Site
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for the Office of Civil Rights and Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.