Mid-Atlantic HERC

Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it. If you're passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

The Mellon College of Science (MCS) is home to four departments and many programs and research centers that cross disciplines. We approach scientific problems from fresh angles using creative interdisciplinary approaches while drawing on our departmental strengths in the core sciences. MCS faculty members are nationally and internationally recognized for their research in a variety of fields, including polymer science, cosmology, mathematical finance, and neuroscience.

Mathematical Sciences is a large department with a variety of degree programs that serve not only our own students, but also all of the undergraduate students on campus taking mathematics courses. The Senior Academic Program Manager will work closely with the Director of Undergraduate Studies, along with the Department Head and other key department faculty, to serve these students. The core responsibilities are listed below.

Core Responsibilities

• Course & Enrollment Management
  Administer courses, rosters, and registration processes in S3, including course setup, waitlist management, prerequisite enforcement, and exception handling. Generate reports for enrollment tracking and maintain departmental academic records, including placement exams and special topics.
• Registrar & Academic Coordination
  Serve as the primary liaison to the Registrar's Office, coordinating exam scheduling, classroom changes, degree certification, and communicating updates to faculty.
• Curriculum Administration
  Support curriculum management by maintaining catalog and audit systems (e.g., Stellic), coordinating Undergraduate Curriculum Committee (UCC) meetings, tracking policy changes, and preparing materials for college-level review.
• Advising & Student Communications
  Coordinate faculty advisor assignments, monitor student academic progress, and manage departmental communications (listservs, announcements). Support key milestones such as graduation reviews and Dean's List verification.
• Instructional & Faculty Support
  Provide operational support for instruction, including course evaluations, grading timelines, TA coordination (training, access, logistics), course materials, and documentation for faculty reviews and awards.
• Commencement & Academic Events
  Plan and execute the undergraduate diploma ceremony, including vendor coordination, communications, logistics, and program production.
• Graduate & Honors Program Support
  Track student progress, coordinate thesis defenses, and maintain academic records for graduate or honors programs.
• Student Engagement & Programs
  Support departmental events, student activities, and special programs (e.g., colloquia, competitions, TA initiatives).
• Admissions & External Engagement
  Assist with specialized program admissions (e.g., BSCF), and support alumni engagement, tracking, and communications.
• Additional Responsibilities
  Perform other duties as assigned in support of departmental operations.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Bachelor's Degree required.
• Minimum 5 years of experience of academic advising and/or academic program management required.
• Education marketing/outreach and/or distance education program experience preferred.
• Strong relationship building, organization, problem-solving and reasoning skills required.
• Strong financial acumen skills preferred.
• A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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