Mid-Atlantic HERC

Shape the Future of Career-Ready Education

Brandeis Universityâ™s Center for Careers and Applied Liberal Arts (The Center) is seeking a strategic, systems-minded professional to serve as the Microcredentials Program Business Analyst. This is a high-impact role for an individual who thrives at the intersection of technology, student engagement, and applied learning, and who is motivated to build and sustain a digital ecosystem that helps students translate their experiences into career-ready competencies.

In this role, you will lead the implementation and long-term administration of Suitable, the Universityâ™s student engagement and microcredentials platform. From launch through steady-state operations, you will ensure Suitable serves as the trusted digital home for co-curricular and experiential learning, connecting campus involvement, competency development, and career outcomes.

The hiring range for this position is $82,500 - $92,500.

What You Will Do

Phase I: Platform Implementation and Launch (25%)

• Design the functional architecture of Suitable, structuring activities, achievements, and competencies to align with institutional learning goals.
• Build and refine workflows for experience submissions, approvals, and student reflections.
• Partner with Information Technology Services (ITS) to define business requirements for integrations with the Workday Student Information System, the Learning Management System, and Single Sign-On.
• Develop training materials and co-lead onboarding workshops for faculty, staff, and student organizations in collaboration with the ITS Change Management Office.

Phase II: Ongoing System Administration and Optimization (45%)

• Serve as the primary administrator and functional owner of Suitable, acting as the main point of contact for the vendor.
• Manage user permissions, troubleshoot platform issues, implement feature enhancements, and translate evolving institutional needs into system solutions.
• Monitor data integrity and produce regular reports highlighting student engagement trends and competency attainment.
• Curate and oversee the campus-wide Engagement Calendar, ensuring events and high-impact practices are accurately captured and incentivized.
• Deliver ongoing training, maintain system documentation, and communicate updates and changes to stakeholders across campus.

Microcredentials and Career Readiness (30%)

• Implement approved microcredential pathways, including guided pathways and digital badges that certify skill development.
• Map co-curricular and experiential learning opportunities to NACE Career Readiness Competencies.
• Support students and Center staff in translating engagement data into resumes, LinkedIn profiles, and interview narratives.

What You Bring

Required Qualifications

• Bachelorâ™s degree required; Masterâ™s degree preferred in Higher Education, Student Affairs, Educational Technology, or a related field.
• Three to five years of experience in higher education, ideally within career services, student engagement, registrar, or academic support environments.
• Demonstrated experience administering a SaaS platform such as Suitable, Handshake, Salesforce, Canvas, or Blackboard.

Preferred Skills and Strengths

• Strong understanding of student development theory and the career readiness landscape.
• Ability to configure systems, manage user roles and permissions, and troubleshoot logic-based workflows.
• Data fluency, including experience using Excel or business intelligence tools such as Tableau to create clear, compelling narratives from engagement data.
• Demonstrated change management skills and comfort leading organizations through the adoption of new technology.
• Ability to collaborate effectively with information technology professionals, faculty, student affairs staff, and external vendors.
• Familiarity with digital badging standards, competency-based learning, and Open Badges frameworks.
• Commitment to ensuring engagement opportunities and microcredential pathways are accessible to all student populations.

Why This Role Matters

This position plays a pivotal role in helping students connect their campus experiences with post-graduate success. You will influence how learning is recognized, how skills are documented, and how students articulate their career readiness, while helping the University build a scalable, data-informed microcredentialing strategy.

If you are motivated by building systems, translating complexity into clarity, and advancing meaningful learning pathways, we encourage you to apply.

About Brandeis University

As a medium-sized private research university with global reach, we are dedicated to first-rate undergraduate education while making groundbreaking discoveries. Four major academic units with 3,600 undergraduates and 2,050 graduate students comprise the University: the College of Arts and Sciences, the Heller School for Social Policy and Management, the International Business School, and the Rabb School of Continuing Studies. In 1985, Brandeis was elected to membership in the prestigious Association of American Universities (AAU), which represents the 62 leading research universities in the United States and Canada. Brandeis has been ranked among the top 35 national universities by U.S. News & World Report every year since the rankings’ inception. Our 235-acre campus is located in the suburbs of Boston, a global hub for higher education and innovation. Our faculty are leaders in their fields, as passionate about teaching and mentorship as they are about pushing the boundaries of knowledge. Our students are motivated, compassionate, curious and open to exploring new and challenging experiences. Brandeis was founded in 1948 as a nonsectarian university under the sponsorship of th...e American Jewish community to embody its highest ethical and cultural values and to express its gratitude to the United States through the traditional Jewish commitment to education. By being a nonsectarian university that welcomes students, teachers and staff of every nationality, religion and orientation, Brandeis renews the American heritage of cultural diversity, equal access to opportunity and freedom of expression.

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