Mid-Atlantic HERC

Simulation-Based EducationInstructional IT Support Technician

Online applications must be received before 11:59pm on:
June 22, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
482CS-YN_CS_NPS - IT Customer Support - Entry

Business Title:
Simulation-Based Education\Instructional IT Support Technician

Employee Type:
Classified

Position Details:

The Opportunity:

In this role you will provide dedicated Information Technology (IT) support for the College of Veterinary Medicine's (CVM) Simulation-Based Education Program by independently providing top-tier support for a variety of information systems, collaboration tools, and simulation management systems.

Your duties will include collaborating with CVM faculty, and IT and Simulation Program staff to plan and implement system upgrades.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $5,249 to $7,062 | Range 01IT | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• A Bachelor's degree in a related technology field AND 1 year(s) of professional experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
  
• Ability to work well under pressure.
  
• Demonstrated ability to learn and implement new technologies on an ongoing basis.
  
• Demonstrated ability to support others in the adoption of technology.
  
• Demonstrated strong interpersonal, written and verbal communication skills.
  
• Ability to establish and maintain effective and cooperative working relationships within the department, the university, and other organizations.
  

Preferred Qualifications:

• Demonstrated experience in higher education, specifically working with faculty.
  
• Experience with learning management systems like Canvas.
  
• Experience with video conferencing tools such as Zoom.
  
• Experience with assessment software such as ExamSoft.
  
• Experience with audiovisual technology.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus - College of Veterinary Medicine | Washington State University

Area/College: College of Veterinary Medicine
Department Name: Veterinary Information Services
Location: WSU-Pullman

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Simulation-Based-Education-Instructional-IT-Support-Technician_R-14996

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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