Mid-Atlantic HERC

Job Summary:

The Event Coordinator, Alumni Relations is responsible for supporting event logistics and office operations by coordinating administrative affairs and programs for the office of Alumni Relations. This is a temporary, part-time position (10-20 hours/week).

Duties & Essential Job Functions:

1. Plans and executes diverse alumni events, programs, and engagement opportunities nationwide to foster connection, particularly focused on life-stage and interest-based programming.
2. Organizes events by securing speakers, choosing menus or purchasing food, reserving facilities, ordering decorations, preparing agendas and programs, taking minutes.
3. Provides frontline constituent support in alumni relations, providing high-touch service through phone, email, and in-person greetings. Responsibilities include managing inquiries, supporting event registration, updating database records, resolving issues, and assisting with volunteer coordination
4. Assists Alumni Relations staff by maintaining accurate registration counts for events, accepting registrations over the phone, and entering registration for those attendees who were walkups at the event and by running reports as needed.
5. Maintains event supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
6. Researches, verifies, and reconciles constituent identification numbers between TCU’s CRM and event management platform to ensure accurate alumni records, event registration data, and reporting integrity.
7. Assists with testing, event creation and processing registration related to event functionality in BBIS and other event management platforms.
8. Performs other related duties as assigned.

Required Education & Experience:

• Associate’s degree and 3 years’ administrative experience, including supervisory experience.
OR
• High school diploma or GED and 5 years’ related experience.

Preferred Education & Experience:

• Bachelor’s degree.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic accounting processes.
• Knowledge of specific job-related programs.
• Knowledge of customer service techniques.
• Knowledge of department specific computer software.
• Knowledge of Microsoft Windows navigations.
• Skill in some or all components of Microsoft Office.
• Skill in basic keyboarding techniques.
• Skill in basic record keeping techniques.
• Ability to clearly communicate information.
• Ability to draft grammatically correct correspondence.
• Ability to manage multiple projects and meet deadlines.
• Ability to assume administrative tasks and make independent decisions regarding daily activities.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This is an on-campus, in-person position.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment. 

About Texas Christian University

TCU is all about the experience. This is a place where students learn how to adapt to whatever the future might bring, develop critical thinking skills and expand their creativity. With a choice of rigorous academic programs in 130 undergraduate areas of study, 61 master’s level programs and 24 areas of doctoral study, Horned Frogs have opportunities to search for meaning and examine values, yet graduate well-prepared for professional accomplishment. Whether in the fine arts or business or engineering, Horned Frogs can develop their full creative potential here. For example, both MBA and undergraduate students at the Neeley School of Business benefit from an experience ranked at the top by Bloomberg Businessweek and U.S. News & World Report — not in spite of, but because of, the focus on the individual. At TCU, professors love being in the classroom. These mentoring teacher-scholars also conduct well-published, leading-edge research, often with undergraduates at their sides. Horned Frogs live, learn and play 24-7 in a 277-acre setting in a vibrant city. They work out in state-of-the-art recreation facilities, catch Big 12 NCAA athletic competition and participate in 200+ organizati...ons, all without leaving the campus. That’s when they’re not providing thousands of hours of volunteer service to their community, interning in New York or LA, practicing journalism in Washington, D.C., experiencing international business in China or perfecting Spanish in Seville. It’s how Horned Frogs are learning to change the world.

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