Mid-Atlantic HERC

Job Family Group:

Staff

Department/Office:

Senior Director of Facilities Operations

Time Type:

Full time

Compensation:

$94,627.17-$118,283.96

Please note, starting salaries are based on factors including internal equity, relevant experience, and education.

Exemption Status:

Exempt

Job Description:

Reporting to the Director of Facilities Operations, the Associate Director of Facilities Operations provides senior leadership for the stewardship, reliability, and lifecycle performance of campus building systems. The position advances a comprehensive facilities asset management approach grounded in preventive, predictive, and reliability-centered maintenance, using CMMS data and condition assessments to guide deferred maintenance planning and capital renewal forecasting. The Associate Director establishes maintenance standards across building trades and integrates operational and lifecycle cost considerations into capital planning and construction projects.

JOB DUTIES

• Develops and implements comprehensive facilities asset management strategies for campus building systems (HVAC, electrical, plumbing, vertical transportation, and related infrastructure). Oversees lifecycle modeling, facility condition data analysis, deferred maintenance tracking, and capital renewal forecasting to support institutional reinvestment planning. Partners with the Director to align building systems strategy with broader campus asset management and strategic master planning efforts.

• Establishes and continuously improves preventive and predictive maintenance programs within the CMMS to optimize facility asset performance, reduce reactive work, and extend equipment lifecycle. Defines maintenance standards, reliability expectations, and performance metrics (e.g., preventive and corrective maintenance schedule success, backlog health, asset uptime, cost of ownership) to drive disciplined operational execution across trades.

• Provides senior-level leadership and technical direction for building systems operations. Partners with shop supervisors and senior technical staff to ensure effective troubleshooting, root cause analysis, safety compliance, and adherence to asset management objectives. Develops supervisory capability, reinforces professional facilities management practices, and supports workforce planning and succession development within building maintenance functions.

• Represents Facilities Operations in Planning, Design, and Construction processes to ensure maintainability, energy performance, commissioning effectiveness, and total cost of ownership considerations are embedded in renovation and new construction projects. Reviews design documents, scopes of work, and commissioning outcomes from a lifecycle stewardship perspective to reduce long-term operational risk.

• Develops and manages operating budgets and service contracts related to building systems maintenance. Prepares scopes of work, oversees procurement processes, evaluates vendor performance, and ensures fiscal stewardship aligned with facility asset management priorities. Utilizes CMMS data, condition assessments, and performance metrics to support transparent reporting, risk prioritization, and data-driven decision making.

ADDITIONAL DUTIES

• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience, and integrity to provide professional leadership during emergencies.
• Participates in ongoing continuing education with APPA, IFMA, and/or their associated regional and statewide bodies.
• Complies with all Trinity University policies and guidelines.
• Performs other duties as required.

EDUCATION

Required:

Bachelor's degree from an accredited institution in engineering, facilities management, construction management, business administration, or a related field.

Preferred:

Master's degree in facilities management, engineering, business administration, public administration, or a related discipline.

EXPERIENCE

Required:

• Six years of progressively responsible experience with supervisory or leadership responsibilities in facilities operations across building systems trades (HVAC/mechanical, electrical, plumbing, and related infrastructure).
• Demonstrated experience implementing preventive maintenance programs and utilizing a CMMS.
• Experience managing budgets, contractors, and service contracts.

Preferred:

• Eight or more years in higher education or similarly complex institutional setting.
• Demonstrated experience supporting the operation or renewal planning of central utility systems (e.g., chilled water, heating hot water, steam, condenser water, cooling towers, and related distribution), including the ability to review engineering reports, interpret system performance data, and serve as an operational point of contact for engineers and contractors.
• Experience with lifecycle planning, facility condition assessments, and deferred maintenance strategy.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Comprehensive knowledge of building systems operations, including HVAC, electrical, plumbing, and related infrastructure.
• Knowledge of asset management principles, including lifecycle planning, deferred maintenance, and total cost of ownership.
• Ability to develop and manage preventive, predictive, and reliability-centered maintenance programs within a CMMS.
• Strong analytical skills to interpret condition data, performance metrics, and risk to guide prioritization and resource allocation.
• Ability to establish maintenance standards, reliability expectations, and performance measures across trades.
• Demonstrated leadership ability to supervise and develop technical staff and promote accountability.
• Ability to manage operating budgets, procurement processes, and service contracts with fiscal responsibility.
• Ability to collaborate with planning, design, and construction teams to ensure maintainability and lifecycle considerations are incorporated into projects.
• Strong written and verbal communication skills, including report preparation and stakeholder presentations.
• Commitment to safety, regulatory compliance, sustainability, and ongoing professional development.

LICENSES/CERTIFICATIONS

Required:

Ability to obtain and maintain required safety, environmental, or trade-related certifications as appropriate to assigned responsibilities.

Preferred:

• Certified Facility Manager (CFM) - IFMA
• Facility Management Professional (FMP) - IFMA
• Sustainability Facility Professional (SFP) - IFMA
• Certification in Asset Management (e.g., ISO 55000-based IAM Certificate or Diploma)
• Certified Educational Facilities Professional (CEFP) - APPA
• Professional Engineer (PE), Registered Architect (RA), or equivalent licensure in a relevant discipline

SUPERVISORY RESPONSIBILITIES

Directs and supervises building systems maintenance functions through managers and supervisors.

NUMBER OF DIRECT REPORTS

4-6

NUMBER OF INDIRECT REPORTS

20-30

SUPERVISION RECEIVED

Limited supervision. Operates independently.

DECISION MAKING

Plans and performs complex work within established departmental and institutional policies, exercising independent judgment.

BUDGET RESPONSIBILITY

Responsible for assigned operating budgets and expenditure authority for building systems maintenance and related service contracts.

FINANCIAL RESPONSIBILITY

$1M-$3M