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Audience Services Manager
Working Title: Audience Services-House Manager, Ted Mann Concert Hall (TMCH)This position is a 100%-time position responsible for managing Front of House Operations during events in Ted Mann Concert Hall. The position works with renters, patrons, faculty, staff, University Departments and outside vendors and professionals to ensure patron and client satisfaction. The individual in this position reports to the Audience Manager and has supervisory oversight of part-time employees, student workers, temp-casual employees, and volunteers.House/Event Management (40%)• Responsible for decision-making for Front of House event management ensuring compliance with executed Use Agreements, University policy and work rules resolving conflicts that might arise between
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