IT Specialist I/ Helpdesk in , for Baltimore City Community College
 
 
 
 
 
 

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IT Specialist I/ Helpdesk
Baltimore City Community College is constantly blending the use of information technology into the everyday functions throughout the College. Therefore, the Information Technology Services (ITS) Client Services Group (IT Helpdesk) is committed to meeting our clients' needs and fulfilling the mission of the College.As a member of the Client Services Group, this position serves as the first line of connection when our client has a technical issue and therefore provides first level technical assistance and support for all technical needs. The IT Specialist I Helpdesk position responds to, coordinates and resolves IT Helpdesk problem calls for campus, administrative, and off-campus instructional technology requests. IT Specialist I technicians provide front-line compute


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