Johns Hopkins Engineering for Professionals (EP) is seeking an Educational Technology Developer to serve in its Center for Digital and Media Initiatives. EP is the division of the Whiting School of Engineering that serves online and part-time students across 22 engineering and applied science master's degree and certificate programs.
The Educational Technology Developer will serve critical strategic functions on the team responsible for the development and maintenance of engaging learning products and platforms that enhance the learning experience for students—advising on how digital products and online communities are grown and clearly communicating project objectives and plans to a diverse set of stakeholders both inside and outside the University.
Our selected candidate must have a proven track record of managing numerous rapidly changing technical projects and people working toward a common organizational goal and be proficient in balancing the needs of multiple audiences. We are seeking a person with expert communication skills who is able to gather and solicit feedback from both technical teams and business users, and translate that feedback into a product vision.
The Educational Technology Developer is a strong collaborator who helps convert business requirements into a functioning tool. Our ideal candidate can quickly become a technical point of contact for platforms and tools that facilitate learning at Johns Hopkins Engineering. A background in business analysis and web development is especially helpful, particularly within an institution responsible for the delivery of learning.
This position reports to the Director of the Center for Digital and Media Initiatives.
Specific Duties & Responsibilities: Collaboration & Coordination (30%):
Collaborate and coordinate with a diverse group of stakeholders, including the Center for Learning Design, Whiting School of Engineering IT, Marketing and Communications, and the Associate Dean of Engineering for Professionals, among others.
Engage closely and routinely with the internal technology teams and external tech vendors to help determine the best technical implementation/design while balancing time-to-market needs.
Partner with cross-functional teams and external partners to design, build, launch, and market functionality, capabilities, and content.
Define and proactively monitor key performance metrics to support and inform product decisions and clearly communicate these to stakeholders.
Engage in active problem solving with the communications, technology, and monitoring teams to determine trends and root causes.
Collaborate with technical, knowledge management, analytical, editorial/communications, and administrative teams to ensure the timely and accurate development of the Johns Hopkins Engineering websites and learning platforms.
Provide analysis and background which provides high-level decision makers of potential product tradeoff decisions taking into consideration business opportunities, user experience, press demands, level of effort for internal teams and vendors, and the complexity of these solutions.
Work with internal teams to develop learning analytics dashboards and faculty engagement reports.
EdTech Product Development & Strategic Planning (40%):
Manage a product roadmap that may include defining user personas and journeys maps, in an agile, iterative fashion.
Define product requirements that result in the successful execution of Johns Hopkins Engineering digital initiatives.
Support the scoping and definition of new content, resources, visualizations, analysis, and other products based on user needs and the availability of reliable data, prevailing research, relevance to the public, and use cases.
Participate in planning sessions with instructional designers, multimedia producers, website developers, and data science teams.
Identify opportunities to improve the product and manage KPIs.
Develop (or partner to develop) and effectively integrate learning technologies into the student and faculty experience.
Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making, and improve student retention and learning outcomes.
Other duties (10%):
User administration and support including online events, and technical/specialized help desk requests.
Additional duties as assigned.
Bachelor's degree in related field.
Five years related experience.
At least four years of experience in product management or business analysis including oversite of complex digital projects with multiple clients and evolving online communities.
At least six years of experience in web development (or related area).
Experience managing cross-functionally with engineering, design, and project management counterparts to deliver high quality products.
Development experience with WordPress and REST API.
Experience integrating with a learning management system.
Experience managing a data pipeline with a BI tool such as Power BI or Tableau.
Experience developing or integrating LTI with a learning management system.
Special Knowledge, Skills, and Abilities
Strategic approach to problem resolution.
Ability to develop and communicate a results-driven technical plan.
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external stakeholders.
Strong analytical and quantitative skills, including the ability to use data to back up recommendations and drive action.
Ability to be decisive in ambiguous situations.
Resilient, collaborative, flexible, innovative.
A practical, process-driven thinker.
Excellent organizational, communication, and interpersonal skills.
WordPress design and development.
Expertise in a major programming language.
Commitment to a collegial workplace.
Capacity to work independently in an environment with remote and on-site teams.
Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities.
Level of Independent Decision Making:
High level of independent decision making.
Classified Title: Program Manager Role/Level/Range: ACRP/04/ME Starting Salary Range: $60,945 - $83,862 annually (commensurate with experience) Employee group: Full Time Schedule: M-F 8:30 am to 5:30pm Exempt Status: Exempt Location: Homewood Campus Department name: EP Personnel Personnel area: Whiting School of Engineering
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.