The Student Affairs division of Johns Hopkins University is seeking an Associate Director of Communications to join its growing communications team. Comprised of more than 25 offices and departments across the Homewood campus, Student Affairs is dedicated to enhancing the student experience through its many programs, resources, and support services.
Working under the direction of the Director of Digital Strategy and Communications, the Associate Director will assist in the development and implementation of communications strategies through a variety of digital and print channels, crafting messaging and collateral primarily for students and staff.
The successful candidate will be a strategic thinker, highly creative and collaborative, with considerable skills in message and content development, a solid sense for design—including implementing an institutional brand—and demonstrated experience producing high-quality, engaging, and effective communications efforts.
Specific duties & responsibilities:
Manage the successful execution of communications efforts from conceptualization to completion, ensuring the quality, timeliness, and effectiveness of all components
Plan and produce engaging and informative written, visual, and multimedia content in support of communications objectives; assist in the development and maintenance of an editorial calendar
Oversee management of divisional social media channels; identify opportunities for collaboration with other offices/departments and provide guidance in the application of university guidelines
Assist in the maintenance of website content with a focus on quality assurance, accessibility compliance, and search engine optimization; provide occasional website support and training to other Student Affairs staff
Participate in the planning, development, and distribution of targeted email communications; manage audience distribution lists
Conduct oversight of campus-wide digital signage platform, advocate for its adoption by campus partners, and contribute to ongoing assessment and improvement
Continually measure and review the performance of communications efforts; report on key metrics and trends, making adjustments where necessary
Serve as an in-house resource, advising colleagues on communications best practices, university guidelines, and brand standards
Coordinate with designers, photographers, printers, and other vendors as needed
Continually stay abreast of emerging platforms, technologies and trends; identify new opportunities to engage with audiences
Supervise 1 to 2 student workers
Minimum qualifications (mandatory):
Bachelor’s degree in communications, marketing, or a related field.
A minimum of four years’ experience in communications, marketing or a related field; experience in a higher education setting preferred. Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Special knowledge, skills, and abilities:
Excellent written and verbal communication skills with the ability to write clear, concise copy for digital and print materials; strong editing and proofreading skills
Solid understanding of principles of design; demonstrated experience working within established brand standards
Extensive knowledge of and fluency within social media platforms
Experience using content management systems (e.g. WordPress) and email marketing platforms; familiarity with HTML/CSS
Understanding of measurement tools (e.g. Google Analytics) and how to translate data insights into action
Superior attention to detail; ability to think creatively, strategically, and analytically
Excellent interpersonal skills, cultural responsiveness, and the ability to work collaboratively with multiple groups, including students, staff, and administrators
Self-motivated with excellent problem-solving, time management, and project management skills
Ability to work effectively under deadlines and simultaneously juggle several assignments
Technical qualifications or specialized certifications:
Proficient with the Adobe Creative Cloud (InDesign, Illustrator, Photoshop, etc.) and related tools
Familiar with web accessibility standards as well as best practices for usability, content styling and presentation, and search engine optimization
Skills in graphic design, photography, or videography preferred
Supervisory responsibility (indicate the number and type of persons supervised by incumbent):
Up to 2 student workers
Classified Title: Communications Associate Working Title: Associate Director of Communications Role/Level/Range: ATP/04/PD Starting Salary Range: 59,280-70,000, Commensurate with Experience Employee group: Full Time Schedule: M-F, 8:30am - 5:00pm Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 60009251-Student Affairs Personnel area: University Student Services
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.