University of Maryland, Baltimore (UMB) is currently seeking an evening shift Environmental Services (EVS) Custodial Manager. The selected candidate directs and coordinates the delivery of custodial services for a designated area. Manages a staff of EVS Custodial Technicians, coordinates with administrators in Schools and Departments to assure seamless and timely service delivery, and collaborates with other Facilities Management service delivery units to deliver consistent services that enable the success of our Schools. Duties include supervision of evening staff, quality assurance, program development, delivery and evaluation, and emergency management.
BENEFITS: UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Supervises the daily operation of EVS Custodial Technicians and assigns duties in a designated area to ensure cleanliness and orderly condition.
Ensures all custodial functions are delivered efficiently and effectively for assigned area.
Evaluates, trains, coaches and schedules staff as needed. Participates in the hiring process and delivers progressive disciplinary action when required.
Provides visual inspection and service quality assurance in areas of responsibility. Monitors work in progress and ensures compliance with projected results, service delivery schedules and standards.
Evaluates unanticipated and emergency service needs that arise during shift, determines level of action required and tasks staff accordingly. Determines strategy and provides follow-up with occupants in affected area.
Serves as working supervisor to meet the demands and needs of the situation. Acts in the capacity of the Shift Manager in their absence.
Communicates and coordinates with customers, peers and other organization units as necessary to deliver the custodial program and to support the success of other programs.
Oversees and recommends changes to the internal operating procedures.
Prepares reports and makes recommendations to improve the quality of services, cost control, and customer and employee satisfaction.
EDUCATION: High school diploma or GED.
EXPERIENCE: Six (6) years of progressively responsible related experience on a scale similar to the requirements of the job is required. Minimum of two (2) years of supervisory experience
KNOWLEDGE, SKILLS, AND ABILITIES:
Skills in leadership, coaching, and teambuilding to strengthen and cultivate relationships.
Knowledge of relevant regulations (such as OSHA regulations).
Ability to analyze, compare and interpret facts and make sound judgments.
Familiar with the concepts, best practices, and procedures in the field.
Ability to prioritize ongoing and new projects in order to meet established goals and objectives.
Skill in continuously seeking to improve the quality of services and processes.
Ability to communicate effectively both verbally and in writing.
Hiring Range: Commensurate with education and experience (Mid $40K to $50K)
If accommodations are needed for a disability, please contact Staffing & Career Services at HRJobs@umaryland.edu. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy.
Job: Reg or CII Exempt Staff - E2625C
Employee Class : Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Financial Disclosure: No
Organization: Facilities Operations
Job Posting: Apr 20, 2021
Unposting Date: Ongoing
Internal Number: 167621
About University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.