At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals--and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible--for yourself, and for others.
Join our team and expand your skills and knowledge!Job Summary:
The Office Services Supervisor will oversee the secretary pool to ensure that the functions are completed by the secretarial staff. This includes daily patient schedules, triaging incoming patient reports to appropriate locations, preparation of slides/graphics for presentation at meetings and lectures, answering phones, preparation of billing information for billing services, obtaining and documenting insurance pre-authorizations and pre-certifications and facilitating physician and patient administrative needs.
Essential Job Duties:
Applies experience and competency with varied computer hardware and software, including word processing, spreadsheet, database, scheduling, communications and presentation applications to complete everyday tasks.
Composes detailed, comprehensive and grammatically correct correspondence.
Utilizes knowledge of insurance companies' admission procedures and policies to complete pre-authorization requirements and to acquire laboratory and imaging information.
Effectively communicates with patients, families, physicians, nurses, staff and peers with diplomacy and thoughtfulness.
Uses knowledge of oncology/hematology medical terminology.
Handles matters of highly confidential and sensitive nature.
Recognizes and identifies problems, implications, and proposes alternative solutions.
Prioritizes assignments to complete work in a timely manner.
Works independently and in following through on assignments with minimal direction.
Education, Experience and Skills we are looking for:
High School Diploma/GED, required.
Bachelor's Degree in Business Administration or related field, preferred.
2 years of progressively responsible administrative experience, required.
2 years of lead or supervisory experience, highly preferred.
Extensive experience and competency with varied computer hardware and software, including Microsoft Office Suite, databases, scheduling, and communication applications.
Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence.
Superior typing skills to prepare correspondence with speed and accuracy.
Knowledge of insurance companies and admission procedures and policies to complete pre-authorization requirements.
Knowledge of hospital procedures to obtain laboratory and imaging information.
Great communication skills to have conversations with patients, families, physicians, nurses, staff and peers with diplomacy and tact.
Knowledge of medical terminology, preferably oncology/hematology.
Ability to handle matters of highly confidential and sensitive nature.
Ability to recognize and identify problems, recognize implications and propose alternative solutions.
Working Title: Supervisor, Office Services - SOCCI Physicians Support/Cancer Center
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.