The Director is responsible for providing leadership and management oversight for the Office of Student Life. The Director will provide strategic direction for the Office’s initiatives including wellbeing events, coaching/advising sessions, and administration of the School’s Orientation as well as required content for all cohort orientations/onboarding. The Director is responsible for establishing and maintaining strong partnerships with faculty members, departmental coordinators, JHSAP, UHS, and other stakeholders. This position is responsible for supervising the Assistant Director, and PhD student assistants. The position reports to the Associate Dean for Enrollment Management and Student Affairs.
Specific duties & responsibilities:
Strategic Direction and Management for the Office of Student Life
Develop and implement policies and procedures for the Office
Develop and implement strategic plans with activities (workshops, retreats, etc.) to enhance students’ quality of life in alignment with the School and University’s goals pertaining to student wellbeing and support
Monitor and evaluate programmatic and operational effectiveness and refine activities based on feedback data
Recruit, hire, train, motivate, and supervise Student Life team members
Compile annual reporting data for Office of Student Life
Establish and manage budget for the Office of Student Life
Evaluate effectiveness of events sponsored by the Office
Provide on call staffing for office walk-ins and for evening and weekend student emergencies
Oversee communication for the Office including social media, webpages, and newsletters
Represent the Office at Admissions’ on-campus events and conduct presentations for various student populations
Represent the Office on various university-wide committees
Student Life Advising, Resources, and Support
Provide leadership in developing internal and external partnerships with a variety of offices to ensure the provision of services to students as needed
Advise and provide support to students, faculty, and staff on sensitive issues affecting academic performance such as Title IX procedures
Provide first line advisement, counseling, and triage on a range of student issues including, but not limited to, grievance proceedings, student code of conduct, and other school and university policies
Assess the complexity of student issues and exercise independent judgment to resolve and/or refer the student to additional levels of leadership or other university services
Facilitate an effective and efficient process for appropriately referring students and post-doctoral fellows to the Student Assistance Program, University Health Services or other appropriate service providers
Collaborate with departments and Student Assembly to address student body concerns pertaining to quality of student life
Plan and host student engagement activities aimed at offering opportunities for students to meet fellow students from different Departments/degree programs
Plan and manage full-time MPH Orientation and School-wide Fall Orientations
Coordinate and determine appropriate participation of deans, faculty, staff and students
Manage communications sent to incoming students regarding what they need to complete before the start of their program and what they can expect during Orientation
Work with Facilities and Multimedia to ensure all rooms are set up as needed and presentations run smoothly
Work with Student Life team and others to plan and host the Student Activities Fairs that take place on the first day of Summer, First Term and as needed
Evaluate and incorporate appropriate changes based on surveyed feedback and research of changing audience needs/expectations
Establish required materials for all new students who are on boarding
Create a self-guided on boarding check list for visiting students
Work with programs to develop activities to support/encourage student-to-student interaction in person and online
Facilitate student completion of non-academic requirements such as Intro to Online Learning (IOL), ethics module, required Title IX training, Opioid education, as well as other trainings
Non Disability Accommodations
Provide or partner with providers for supportive and responsive student advising regarding non ADA accommodations
Support infrastructure that assists JHSPH students with disabilities in their transition into graduate studies
Five to six years of progressively responsible student affairs experience, including resource and program development, supervision, event planning, and budget management
Knowledge of and proven experience providing effective allied student counseling and advising
Knowledge of student affairs best practices
Knowledge of issues impacting international students
Knowledge of higher education laws and regulations impacting students
Strong verbal and written communication skills, including ability to present to large audiences and write creative cogent communication with students
Knowledge of budget development and administration
Strong MS Office Suite skills and high degree of comfort working with large databases and spreadsheets
Strong analytical skills
Strong project management skills, with the ability to effectively manage many simultaneous projects and issues
Knowledge of targeted recruitment principles, procedures, and resources
Knowledge of career counseling, student activities and student leadership principles and practices
Ability to maintain sensitive and confidential records and information
Supervisory responsibility (indicate the number and type of persons supervised by incumbent): 1 Assistant Director and Doctoral Student Assistants
Budget authority (indicate dollar amount of budget managed and type/level of authority): $78,000
Classified Title: Director Student Services Working Title: Director Student Services Role/Level/Range: ACRP/04/ME Starting Salary Range: $68,000 - $80,000 per year Employee group: Full Time Schedule: M-F, 8:30am - 5:00pm Exempt Status: Exempt Location: 05-MD:School of Public Health Department name: 10001059-Student Affairs Personnel area: School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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