Established in 1986, The Johns Hopkins University School of Education Center for Technology in Education (CTE) is a nationally recognized authority on educational technology. CTE’s mission is to promote equal access, transform instruction, and create leadership for change. CTE is a dynamic, entrepreneurial organization that develops new research-based products and methods for teaching educators to fully integrate technology into the learning environment for all students. CTE seeks a full-time Technology Specialist to assume a leadership role to develop, manage, and implement the training and support for the Ready for Kindergarten Online (KReady) system and related technologies.
The KReady system is a comprehensive online system that supports the administration of multiple early childhood assessments. It has a robust back-end database and interface for local school system data managers and district personnel to upload and manage their teacher, student, and enrollment data. It also has a teacher interface to input student scores and access a variety of teacher and parent-friendly reports. Related technologies include a teacher-facing app. and a student-friendly app. available on computer and tablets.
This individual will be responsible for understanding every aspect of the technology as part of these projects and work to ensure smooth implementation across multiple states. Users at all levels of technology background/expertise will need training and support to access and effectively use the technology system. We are seeking a problem-solver that can provide ongoing implementation support for the states using these tools, as well as work with our instructional design and multimedia team members to design effective, creative, and high-quality training and support materials for these individuals. This individual should be able to effectively deliver this training in an clear and engaging manner to individuals, small groups, and large groups.
Specific duties & responsibilities:
The primary responsibilities of the Technology Specialist will be to provide coordination and oversight on CTE’s Emerging Technologies team to guide the implementation and training for the KReady system technology. The project scope includes:
Collaborate with the project manager and team members to identify and complete technology implementation activities (e.g., system accounts, local school system testing, troubleshooting)
Communicate with external partners (i.e., state lead staff) around technology implementation activities
Develop technology training materials, videos, and how-to’s around the EC-CAS system technologies for all levels of users including educators and school district data managers
Deliver training on the technology tools that are a part of the EC-CAS projects (in face-to-face, online, and blended formats as well as via synchronous webinars)
Identify current and future training needs
Manage ongoing implementation tasks including setting up user accounts, troubleshooting escalated support requests, and testing local school system connectivity prior to assessment administration
Conduct quality assurance testing for new technology features and functionality before deployment
May directly supervise new staff as EC-CAS work expands
Minimum qualifications (mandatory):
Bachelor’s degree in instructional design, instructional technology, education, or related field
Five years related experience
Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.
Master’s degree preferred
Minimum of 5 years with experience in technology with increasing responsibility, training delivery, and following a project scope and timeline
Knowledge of effective training strategies for adult learning
Knowledge of current and emerging instructional technologies and data systems, and proven ability to adapt and learn new procedures and software programs
Experience with use of web-based technologies for online learning, collaboration with educational and information technology partners to design, develop, and test systems or tools
Machines and/or equipment used on the job, include % of time used: Computer or other special needs for the position: the position will require a laptop computer
Degree of independent action performed on the job: This person will be interacting with national and state leaders and have the ability to make independent decisions. This person will serve in a leadership role and will coordinate professional development activities for the various initiatives on this project.
Time spent on job duties:
Leadership and management of technology implementation (40%):
Includes coordinating and handling technology implementation activities, communicating with national experts/external partners, planning, monitoring technology-related training and support needs in the field, leadership in planning and organization of technology-related events with internal team and project, development of needed resources, evaluating the success of technology training and support initiatives
Technology testing and support duties (30%):
Includes system testing and troubleshooting to ensure ease of use of the system and related technologies
Technology training delivery (30%):
Delivery of face-to-face and online (including webinar) training around the KReady system and related technologies, support for users in the field, development of creative technology training and support resources including videos and how-to’s for users, technical writing
Internal and external contacts required as part of the job:
National leaders in early childhood
State department leaders
District data managers
Child care program administrators
State and district trainers
Early childhood teachers
JHU faculty and staff
Special knowledge, skills, and abilities:
Verbal and written communication, group facilitation and presentation skills required
Demonstrated ability to train one-on-one and in a group setting, as well as the ability to collaborate with national and state partners remotely as well as face-to-face
Must be able to lead implementation plan to meet project and learning goals
Must be self-directed with a teamwork orientation
Must be able to problem-solve and find solutions to technical and training challenges
Must be able to work independently in a fast-paced environment and meet project deadlines
Must be able to communicate effectively with internal and external partners
Knowledge of early childhood education is advantageous but not required
Classified Title: Sr. Instructional Technologist Working Title: Technology Specialist Role/Level/Range: ACRP/04/MD Starting Salary Range: Up to $72,000 annually Employee group: Full Time Schedule: 8:30am-5:00pm/Monday through Friday Exempt Status: Exempt Location: 25-MD:JH at Columbia Center Department name: 60000020-Center for Technology in Education (CTE) Personnel area: School of Education
The successful candidate(s) for this position will be subject to a pre-employment background check.
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