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Part-Time Customer Service Specialist
Department PARKING SERVICES (IA-PARK-IUINA) Job Summary Duties and responsibilities include: - Provide exceptional service with distinction in all interactions with Parking & Transportation Services (PTS) customers. Cover multiple areas of PTS, with assigned responsibilities changing daily depending on staffing shortages. - Troubleshoot guest or permit holder issues in garage facilities at the APS (automatic pay stations) machines or entry/exit lanes. Provide assistance and education as necessary to resolve customer issues and concerns. Promptly respond to any calls received from customers, Campus Facility Servi
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